Effective Date: September 5, 2026
These Terms of Use (“Terms”) govern your access to and use of the websites, products, content, communications, and services provided under the Notes on Love brand (“Notes on Love,” “we,” “us,” or “our”), operated by External Processes.
By accessing our website, purchasing a product, or using our services, you agree to these Terms. If you do not agree to these Terms, do not use our website, products, or services.
Notes on Love provides educational and informational content concerning topics that may include relationships, love, heartbreak, decision-making, personal reflection, psychology, philosophy, meditation, and personal development.
Our content and products are not medical care, mental-health treatment, psychotherapy, psychiatric care, diagnosis, legal advice, or other licensed professional services.
Nothing we provide creates a therapist-patient, physician-patient, attorney-client, or other professional relationship.
You are responsible for your own decisions, relationships, actions, and well-being.
The Two-Voice Method is an educational and personal-reflection exercise designed to help users explore and articulate different thoughts, feelings, desires, concerns, and perspectives.
It is not a diagnostic instrument, psychological assessment, therapeutic intervention, or substitute for professional counseling.
The Two-Voice Method cannot determine what decision you should make or predict the outcome of a relationship.
Personal, emotional, and relationship outcomes vary substantially between individuals.
We do not guarantee that any product, exercise, method, article, email, recording, or other material will produce a particular emotional, psychological, relationship, or personal result.
Testimonials, examples, illustrations, or descriptions of experiences, if provided, do not guarantee that you will experience the same or similar results.
Our products and content are not designed to diagnose or treat mental-health conditions or provide crisis intervention.
If you believe you may be experiencing a medical or mental-health emergency, are considering harming yourself or another person, are experiencing abuse or violence, or otherwise require immediate professional assistance, seek appropriate emergency or professional help.
Do not rely on Notes on Love content in place of appropriate professional care.
Our materials may encourage reflection on relationships, emotions, communication, and personal choices.
Any decision to begin, continue, change, or end a relationship—or to communicate in a particular manner—is solely your decision.
You remain responsible for evaluating your individual circumstances and deciding whether professional advice is appropriate.
Prices and product descriptions are displayed at the time of purchase and may change at any time.
You agree to provide accurate and current information when making a purchase. Payments may be processed by third-party payment processors, including Stripe, and may also be subject to the processor's terms and policies.
Any refund policy displayed on the applicable sales or checkout page at the time of purchase forms part of the terms governing that purchase.
Unless otherwise required by law, eligibility for a refund is determined according to the refund policy presented with the applicable offer.
Unless otherwise stated, our website and its contents—including text, exercises, frameworks, methods, recordings, graphics, designs, downloadable materials, and product materials—are owned by or licensed to External Processes and are protected by applicable intellectual-property laws.
Purchasing a product gives you a limited, personal, non-exclusive, non-transferable license to use that product for your own personal purposes.
You may not reproduce, distribute, republish, sell, sublicense, publicly post, upload, share, commercially exploit, or create unauthorized derivative works from our paid materials without our written permission.
You may not use our website, products, or services for unlawful purposes; interfere with the operation or security of our website; attempt to gain unauthorized access to our systems; impersonate another person; systematically extract our content; infringe the rights of others; or redistribute our paid materials without authorization.
We may use or link to third-party websites, platforms, payment processors, social networks, and other services.
We do not control those third parties and are not responsible for their availability, content, privacy practices, security, representations, or conduct. Your use of third-party services may be governed by separate terms and policies.
To the maximum extent permitted by applicable law, our website, products, content, and services are provided “as is” and “as available.”
We disclaim warranties of any kind, express or implied, to the extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that our website or services will always be available, uninterrupted, error-free, or completely secure.
To the maximum extent permitted by applicable law, External Processes, Notes on Love, and their owners, personnel, contractors, and agents will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to your use of, or inability to use, our website, products, content, or services.
To the maximum extent permitted by law, our total liability arising from or relating to a product or service will not exceed the amount you paid us for the product or service giving rise to the claim.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.
To the extent permitted by law, you agree to indemnify and hold harmless External Processes and its owners, personnel, contractors, and agents from claims, liabilities, damages, losses, and expenses arising from your unlawful use of our website or services, your violation of these Terms, or your infringement of another person's rights.
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles, except to the extent applicable law requires otherwise.
Nothing in these Terms deprives a consumer of rights or protections that cannot legally be waived.
We may modify these Terms from time to time. The updated version will be posted on this page with an updated effective or revision date.
If any provision of these Terms is determined to be unenforceable, the remaining provisions will remain in effect to the extent permitted by law.
External Processes
454 Las Gallinas Ave., Ste. 153
San Rafael, CA 94903
United States
Email: readnotesonlove @ gmail . com